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Computer telephony integration
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#	Item
311	PABX Call Detailing Policy Name of Policy: PABX Call Detailing Policy Date of Issue: 10 May 2001 Further Enquiries: Via IT Service Centre, [removed] This policy details the information normally provided on bills for Add to Reading List Source URL: www.it.unsw.edu.au Language: English - Date: 2010-04-07 20:19:53 Business telephone system Computer telephony integration University of New South Wales
312	ClientCall eCenter TM Phone, Web Contact Automation and Management Platform ClientCall eCenter™ is an advanced Windows Add to Reading List Source URL: www.sonant.com Language: English - Date: 2010-06-09 17:17:09 Interactive voice response Automatic call distributor Screen pop Call centre Automated attendant UniversalCTI Telephony Electronic engineering Computer telephony integration
313	31 Towards Telework in Call Centres Add to Reading List Source URL: www.telework-mirti.org Language: English - Date: 2014-07-07 01:04:30 Electronics Call centre Marketing Contact centre Automatic call distributor Telecommuting Interactive voice response Dispatch Toll-free telephone number Telephony Electronic engineering Computer telephony integration
314	New Telephony Products Unveiled at MacWorld Expo The MegaPhone Company announces release of Public Beta and plans for Mac OS X For Immediate Release Contact: Tara Ede Add to Reading List Source URL: www.megaphoneco.com Language: English - Date: 2003-06-18 13:50:34 Industrial design Mac OS X Macintosh Macworld Mac OS Computing Apple Inc. Computer telephony integration
315	Power Dialer for GoldMine ® papillon technology the future is calling Add to Reading List Source URL: www.papillontechnology.com Language: English - Date: 2006-02-16 10:47:37 Dialer Malware Marketing Predictive dialer Computer telephony integration Phreaking Auto dialer Mobile dialer Telephony Telemarketing Electronic engineering
316	for Property Tax TaxTalk Makes Traditional Public Access Obsolete S Add to Reading List Source URL: www.sonant.com Language: English - Date: 2010-06-09 17:13:51 Computer telephony integration Call centre UniversalCTI Screen pop Telephony Interactive voice response Electronic engineering
317	CC Announcer Queue Wait Time Announcements Ptel Add to Reading List Source URL: www.ptelinc.com Language: English - Date: 2008-10-27 23:00:25 Telephone numbers Electronic engineering Call centre Technology Modem Queueing theory Speaking clock Virtual queue Interactive voice response Statistics Computer telephony integration Telephony
318	The Virtual Call Center: Infrastructure Considerations for Maximizing Productivity, Increasing Customer Satisfaction and Reducing Costs An Oracle White Paper Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:54:18 Software Interactive voice response Call centre Customer experience management Marketing Voice over IP Customer relationship management Automatic call distributor Oracle Database Computer telephony integration Electronic engineering Telephony
319	CourtTalk Traffic[removed]cdr Add to Reading List Source URL: www.sonant.com Language: English - Date: 2011-09-26 15:28:49 Interactive voice response Computer telephony integration Call centre Telephone numbers Telephony User interface techniques Electronic engineering
320	CUSTOM INTERACTIVE VOICE4NET TELEPHONY SOLUTIONS Add to Reading List Source URL: www.voice4net.com Language: English - Date: 2013-05-29 16:16:00 Computer telephony integration Screen pop Hold Business telephone system Telephony Electronic engineering Interactive voice response

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